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To pay a bill, call 866-574-7118 (toll free) or 386-255-5496, Monday - Friday, 8:00 a.m. - 5:00 p.m.

Finding your way through the maze of insurance billing can be a daunting journey. As a convenience to you, we will file your claims directly with your insurance company and will assist you in obtaining the maximum fair payment for a given procedure. Radiology Associates Imaging Centers are Medicare approved facilities and accept assignment on all Medicare claims. Any balance not paid by Medicare is forwarded to your secondary insurance company, where most times, the balance is generally paid in full. We also participate in most local managed care plans accepting payment in full for covered services of those plans which do not have co-insurance or deductible requirements. Click here for a complete list of accepted insurances.

Please understand that the phrase "usual and customary" as used by the insurance industry is totally unrelated to what local physician providers charge for services, but is the amount the insurance company is willing to pay.

You are responsible for any co-payment or deductible not satisfied at the time of your exam, as well as any non-covered services. You will be notified of any payment you need to bring with you to your appointment. Once payment is received from the insurance company, any unpaid balance is forwarded to you. In the event that your insurance company does not make payment within 45 days, the unpaid balance becomes your responsibility. Payment plans can be arranged by calling the Billing Office.

Your understanding and support is greatly appreciated. Should you have any questions regarding your account or the billing procedure in general, let us know. You can reach a Billing Specialist Monday - Friday, 8:00 am - 5:00 pm, 386-255-5496, or toll-free, 866-574-7118.

Workers' Compensation

At the time of scheduling or prior to your exam, we will have contacted your employer for payment approval. If your employer does not support your workers' compensation claim, the payment becomes your responsibility.

Personal Injury Cases

Costs incurred for exams performed for personal liability/injury cases are your responsibility. You will need to provide us with insurance information, your attorney's name and address, and your automobile insurance and agent.